Are you performance driven? Do you thrive in a strong team environment? Do you have a passion for the automotive retail industry? If so, consider joining us.
Shift Digital is the industry leader in developing custom programs focused on improving dealership best practices and performance. Our strengths lie within our experience in Dealer and OEM environments. Our team members become a valuable extension of our clients brand and as a result, we continue to have the highest standards for our employees.
Presently, we are seeking qualified Automotive professionals with experience in driving incremental sales, OEM program awareness, OEM program adoption, customer engagement, lead follow-up, and overall retail process improvement.
The ideal candidate should have:
Experience in maintaining and improving on Customer Experience Performance (Sales and Service Satisfaction)
An understanding of resource development and KPI attainment
Capability of delivering best in class results in all Program deliverables.
Ability to collaborate amongst our client, regions and Dealers.
Ownership - Provides direct, full spectrum support to a set group of this OEMs Dealers
Leadership - Coordinates all Program activities and acts as the first line of contact for the Dealer
Reporting - Coordinates and delivers Analytics, Program Reporting and all agreed upon Program deliverables
Training - Drives continuous Program development and improvement for best in class results
Program Guidance - Coordinates all current Program needs to drive continuous program improvement
The ideal candidate must have:
Significant automotive experience with a focus on retail operations with expert knowledge of dealership new vehicle sales and wholesale processes.
A deep understanding of Tier 3 marketing performance
Field based sales or training/consulting experience
Excellent communication and presentation skills
This is not a travel role and is to be based in Orange County, CA. This person would work directly with a set group of our clients Dealers via phone and support their Dealers remotely (based in Orange County CA).
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.