Specialist, Guest Operations-Environmental Compliance & Excellence (Carson)

Princess Cruise Lines in Carson, CA

  • Type: Full Time
position filled








Responsibilities

  • Creation and implementation of standardized procedures, training material / documentation for all Food Waste areas (Food Waste Sorting, Pulper Operations, and Galley Cleaning etc.)
  • Supports and manages the reduction of Single Use Items across the fleet in conjunction with the Manager, Guest Operations Environmental Compliance & Excellence
  • Development and implementation of all Food Waste related standardized signage
  • Helping drive the Food Waste response in a formalized process analyzing dashboards and brand communication
  • Communicate and collaborate with Carnivals Operating Lines regarding food waste implementations data
  • Support the Manager, Guest Operations Environmental Compliance & Excellence to ensure that all program recommendations and corrective actions are implemented within the ECP required timeframes
  • Analyze program findings to identify trends and opportunities to enhance environmental compliance throughout ABG
  • Supports and manages all PCL as well as ABG directives regarding the reduction of Single Use Items across the fleet in conjunction with the Manager, Guest Operations Environmental Compliance & Excellence
  • Supporting robust implementation plan and follow ups be applied across all brands and fleet wide (as required)
  • Share lessons learned, best practices and promote awareness of all Tiger Team observations and recommendations across all brands fleet wide
  • Ensure that any procedural issues identified during Tiger Team visits are reviewed and appropriately addressed by the Manager, Guest Operations Environmental Compliance & Excellence
  • Requirements

  • Bachelors Degree or equivalent work experience in Communications / Data Analysis (alternative field)
  • Minimum 5 years analyst or infographic experience with operational understanding of hospitality/ cruise ship industry
  • Extensive knowledge of infographic/ product design systems
  • Ability to work with business partners to conduct standardized business needs analysis material
  • Ability to administer, collect and analyze reaction data, providing suggestions for improvement
  • Highly proficient in all Microsoft Office applications, such as Word, Excel, PowerPoint and other web-based applications
  • Demonstrated ability to create and deliver training proposals and material
  • Demonstrated ability to drive the Food Waste Challenge in a formalized presentation process
  • Prior experience in sharing lessons learned, best practices and promoting awareness for communications
  • Analyze program findings to identify trends and opportunities to enhance environmental compliance
  • Up to 20% domestic and international travel
  • Work beyond normal business hours will be required occasionally to support business needs, projects or operational support that may be required outside of normal business hours or on weekends

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