5+ years professional experience as a business systems analyst
Property & Casualty insurance experience
Experience interpreting and writing Use Cases, Functional Requirements, Screen Specs, Mockups, Process flows, and User Manuals
Technical proficiency, with the ability to understand data flows and the flow between complex, integrated systems.
Proficient in working directly with business executives to understand business processes, gather & document requirements to implement system changes that meet business needs.
Outstanding organizational, troubleshooting, and communication skills, both written and verbal, in both technical and non-technical forums.
Able to effectively work with remote users via phone, email, WebEx, and other virtual collaboration tools.
Able to work in a fast-paced environment with flexibility to meet continuously changing priorities
Able to multitask, meet deadlines and stay calm under pressure
Experience collaborating with Development and QA teams in a process oriented organization
Workflow Design and Development for Sales and Service
Perform various testing and QA functions as necessary and lead User Acceptance Testing and User Training
Experience working on CRM systems and with Security Vulnerabilities
Able to collaborate with business and technical resources to make recommendations on how to improve the overall customer experience for the telephony system
- provided by Dice Associated topics: analyse, analysis, business analyst, business finance, business systems analyst, examiner, investment fund, law, refine, strategy
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.