• General Electric
  • $95,410.00 -179,460.00/year*
  • Engineering
  • Full-Time

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Role Summary:
GE Additive is seeking a driven and talented individual to serve as an EBM Field Service Engineer supporting customer requirements as it relates to installation, maintenance and service of metallic additive systems on customers' site / property. These activities contribute to, maintain, repair and refurbish sold or existing products.

Essential Responsibilities:

In the role of EBM Field Service Engineer, you will:

  • Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for EBM systems in your assigned region or coverage areaThis will include phone & email support, and onsite visits for installation, basic onsite training, PM, calibrations, and emergency service

  • Be responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer
  • Be a major contributor to the development of an operational year plan for own department activities of the team
  • Suggest improvements in products, processes and procedures
  • Work together with people from the business unit
  • Work on the basis of predefined contracts and frameworks
  • Document service requirements according to specifications
  • Provide customer support in the application of our 3D metal printing systems
  • PLEASE NOTE : The preferred location for this position is California, however, other US locations may be considered



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    Qualifications/Requirements:
  • Bachelor's degree from an accredited university or college {Or an Associate's Degree (2 year Technical degree) from an accredited school or institution with a minimum of 2 years of experience in Services, OR a high school diploma / GED with a minimum of 4 years of experience in Services or 4 years of relevant Military experience}

    ELIGIBILITY REQUIREMENT(S):
  • Ability and willingness to travel domestically and internationally ~75% of the time
  • Possesses a Passport or the ability to obtain a passport for international travel as needed
  • PLEASE NOTE : The preferred location for this position is California, however, other US locations may be considered
  • Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records
  • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


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    Desired Characteristics:
  • Background in service on / with mechanical, vacuum, electrical, and electronic systems
  • Experienced with AM, preferably in AM service
  • Field service experience in industrial 3D printing industry or similar industry, such as: semi- conductor industry, healthcare industry, electrical / mechanical / machinery industry
  • Enjoys solving complex technical problems
  • Enjoys a challenge
  • Good student - Enjoys learning
  • Team player - Ability to work cooperatively within a group

    GE is one of the largest employers in the U.S., with its global headquarters based in Fairfield, CT and 134,000 U.S. employees as of the end of 2012. Our facilities range from Thomas Edisons original factory in Schenectady, New York, where over a thousand employees work today to build the latest generation of steam turbines and generators, to a GE Aviation plant in Durham, North Carolina, where hundreds of employees will make fuel-efficient, advanced technology jet engines. These locations exemplify an industrial renaissance that is happening in the U.S., driven by advanced manufacturing techniques, ground-up innovation, supporting thousands of new jobs, and making products for export. Want to be part of the renaissance? Join us today.

    To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on Twitter!



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  • Associated topics: design, develop, electric, electrical, electrical engineer, electronic, engineer, plc, power, systems

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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